Tails of a PetSmart Employee

“Do you have a phone number with us?” I ask, my hands poised over the number pad on the register.

“Yeah I might. Wait, where am I? Petco? PetSmart?” the customer asks.

“PetSmart,” I answer with my classic retail-friendly smile.

Yes, I know. No one else gives a crap about the trivial differences between pet stores with similar names. I didn’t even care until I started working at PetSmart over a year ago. Now, it stings a little every time someone mistakes our store for a –co instead of a –smart.

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